# Wyllo: Risk Intelligence for Commerce

> Wyllo is the risk intelligence platform for commerce\. It reads end\-to\-end intent for ecommerce fraud protection, stopping abuse \& chargebacks

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## Pages
- [Home](https://wyllo.ai/)
- [Glossary](https://wyllo.ai/resources/glossary/)
- [Chargeback Protection – Chargeback Guarantee Policy](https://wyllo.ai/resources/chargeback-protection-policy/)
- [Item Not Received \(INR\) Protection Policy](https://wyllo.ai/inr-protection-policy/)
- [Blog](https://wyllo.ai/resources/blog/)

## Posts
- [What are manual holds? Why Ecommerce Orders Get Held for Review](https://wyllo.ai/what-are-manual-holds/): Manual holds pause an order for human review before it ships\. What triggers a hold, how long it lasts, and how to shrink hold volume safely\.
- [The Most Popular Playbooks to Stop Return Fraudsters](https://wyllo.ai/the-most-popular-playbooks-to-stop-return-fraudsters/)
- [NoFraud Rebrands as Wyllo, Introducing a CX\-First Approach to Ecommerce Risk Intelligence](https://wyllo.ai/nofraud-rebrands-as-wyllo-introducing-a-cx-first-approach-to-ecommerce-risk-intelligence/)
- [7 Warning Signs You Have a Return Abuse Problem \(Before You Know You Have One\)](https://wyllo.ai/return-abuse-warning-signs/): Return abuse rarely shows up first in the returns dashboard\. Here are seven early symptoms merchants miss, and how to catch them before peak season\.
- [What is claims fraud in ecommerce?](https://wyllo.ai/claims-fraud-ecommerce/): Claims fraud is the abuse of item\-not\-received, damage, and warranty claims for refunds or replacements\. Here's how it works and how merchants stop it\.

## Customer Stories
- [Caraway](https://wyllo.ai/customer-story/customer-story-caraway-cut-fraud-and-gained-68k-monthly/)
- [Credo Beauty](https://wyllo.ai/customer-story/credo-reduced-reseller-abuse-and-fraud/)
- [Everlane](https://wyllo.ai/customer-story/everlane-reduced-30k-monthly-return-fraud/)
- [WHP Global](https://wyllo.ai/customer-story/whp-global/)
- [Obvi](https://wyllo.ai/customer-story/obvi-increased-revenue-and-reduced-chargebacks/)

## Glossary Terms
- [Address Verification Systems](https://wyllo.ai/glossary-term/address-verification-systems/)
- [Chargeback Management](https://wyllo.ai/glossary-term/mastering-chargeback-management-a-comprehensive-guide-for-ecommerce-merchants/)
- [Phishing](https://wyllo.ai/glossary-term/phishing/)
- [Order Missing Some Items](https://wyllo.ai/glossary-term/order-missing-some-items/)
- [Multi\-Factor Authentication \(MFA\)](https://wyllo.ai/glossary-term/multi-factor-authentication-mfa/)

## Partners
- [Digital Genius](https://wyllo.ai/partner/digital-genius/)
- [Stay AI](https://wyllo.ai/partner/stay-ai/)
- [Loop Subscriptions](https://wyllo.ai/partner/loop-subscriptions/)
- [UPS](https://wyllo.ai/partner/ups/)
- [WooCommerce](https://wyllo.ai/partner/woocommerce/)

## Platform Products
- [Chargeback Management ](https://wyllo.ai/platform-product/chargeback-management-and-chargeback-protection/)
- [CX Support ](https://wyllo.ai/platform-product/customer-support-for-fraud-and-transaction-disputes/)
- [Claim and Policy Abuse Prevention ](https://wyllo.ai/platform-product/policy-abuse-and-claim-fraud-prevention/)
- [Return Fraud \& Abuse Prevention ](https://wyllo.ai/platform-product/return-fraud-and-refund-abuse-prevention/)
- [Bot and Reseller Detection](https://wyllo.ai/platform-product/bot-reseller-and-fake-account-detection/)

## Podcast
- [The Wildest Customer Fraud Stories From a 9\-Figure Brand](https://wyllo.ai/podcasts/the-wildest-customer-fraud-stories-from-a-9-figure-brand/)
- [Why “The Customer Is Always Right” Is Dead](https://wyllo.ai/podcasts/why-the-customer-is-always-right-is-dead/)
- [The Show for Customer Experience Leaders](https://wyllo.ai/podcasts/the-show-for-customer-experience-leaders/)
- [Why Customer Support Is The New Fraud Battlefield](https://wyllo.ai/podcasts/why-customer-support-is-the-new-fraud-battlefield/)
- [Post\-Purchase Fraud Is Exploding](https://wyllo.ai/podcasts/post-purchase-fraud-is-exploding/)

## Categories
- [Return Fraud \& Abuse](https://wyllo.ai/category/return-fraud-abuse/)
- [Payment Fraud Protection](https://wyllo.ai/category/payment-fraud-protection/)
- [Ecommerce](https://wyllo.ai/category/ecommerce/)
- [Fraud Trends](https://wyllo.ai/category/fraud-trends/)
- [Fraud Field Guides](https://wyllo.ai/category/fraud-field-guides/)

## Tags
- [C](https://wyllo.ai/tag/c/)
- [F](https://wyllo.ai/tag/f/)
- [P](https://wyllo.ai/tag/p/)
- [B](https://wyllo.ai/tag/b/)
- [return fraud](https://wyllo.ai/tag/return-fraud/)

## Glossary Categories
- [Payment Fraud Protection](https://wyllo.ai/glossary-category/payment-fraud-protection/)
- [Returns](https://wyllo.ai/glossary-category/returns/)
- [Unauthorized Access](https://wyllo.ai/glossary-category/unauthorized-access/)
- [Fraudulent Claims](https://wyllo.ai/glossary-category/fraudulent-claims/)
- [Policy Abuse](https://wyllo.ai/glossary-category/policy-abuse/)

## Industries
- [Apparel](https://wyllo.ai/industry/apparel/)
- [Health \& Beauty](https://wyllo.ai/industry/health/)
- [Sports \& Fitness](https://wyllo.ai/industry/sports-fitness/)
- [Home \& Garden](https://wyllo.ai/industry/home-garden/)

## Partner Types
- [eCommerce Platform](https://wyllo.ai/partner-type/ecommerce-platform/)
- [Returns Management](https://wyllo.ai/partner-type/returns-management/)
- [Customer Experience \(CX\)](https://wyllo.ai/partner-type/customer-experience-cx/)
- [Shipping](https://wyllo.ai/partner-type/shipping/)
- [Subscriptions](https://wyllo.ai/partner-type/subscriptions/)

## Platform Products
- [Payment Fraud Protection](https://wyllo.ai/platform-product/payment-fraud-protection/)
- [Chargeback Management](https://wyllo.ai/platform-product/chargeback-management/)
- [Return Fraud and Abuse Prevention](https://wyllo.ai/platform-product/return-fraud-and-abuse-prevention/)
- [Bot and Reseller Detection](https://wyllo.ai/platform-product/bot-and-reseller-detection/)
- [Claim and Policy Abuse Prevention](https://wyllo.ai/platform-product/claim-and-policy-abuse-prevention/)

## Optional
- [Sitemap index](https://wyllo.ai/sitemap_index.xml)