Real-time decisions
Show your teams customer behavior over time, not in isolation, stop managing risk in silos and start acting with confidence.
Get real-time risk information, wherever you work
Integrate with leading customer service platforms like Kustomer, Gorgias, and Zendesk, and send notifications to Slack to put information where you need it, when you need it
Learn from chargeback and dispute outcomes
Use information about chargebacks and their resolutions to inform future decisions
Analyze refund behavior and policy abuse patterns
Spot repeat refunders and policy loopholes early, so you can tighten outcomes with precision—without slowing down customers who return normally.
Identify delivery claims and item-not-received trends early
Detect “item not received” and delivery-claim patterns sooner by connecting order, carrier, and customer signals—before they become refunds or disputes.
See Our Accurate Real-Time Fraud Screening for ecommerce in Action
See Our Accurate Real-Time Fraud Screening for ecommerce in Action
Related Case Study
- Apparel
Reduced Return Fraud and Bad Actors
“Orders get checked faster. Good ones ship quicker. Bad actors get flagged before they commit fraud, allowing my team to spend more time unlocking better customer experiences and drive more revenue with the time savings.”
Gypsy Mueller
Digital Operations Manager
