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The Wyllo Blog

Fueling your ecommerce growth strategy with insights on end-to-end fraud and abuse prevention.
Wyllo stat card: professional refund services charge 10 to 30% of the refund value, with over 1,600 refund-as-a-service adverts documented

Professional Refunders: Refund Fraud Is Now a Service Economy

Wyllo stat card: 64% of merchants report a meaningful rise in first-party misuse, per the MRC 2026 Global Payments and Fraud Report

Item Not Received Fraud: Telling Real INR Claims from Manufactured Ones

serial returners

Serial Returners: How to Spot Them and What to Do About It

Wyllo stat card: every $1 lost to fraud really costs US merchants $4.61 fraud prevention software

Why do ecommerce businesses struggle with fraud prevention software?

chargeback fees

Chargeback Fees: What They Cost and How to Cut Them

chargeback response time

Chargeback Response Time Limits: Deadlines by Network

Wyllo chargeback representment

Chargeback Representment: How to Fight a Chargeback and Win

chargeback reason codes

Chargeback Reason Codes Explained: Visa, Mastercard, Amex, and Discover

How to Choose Ecommerce Fraud Protection Software

How to Choose Ecommerce Fraud Protection Software

peak season preparation for ecommerce CX

Our Super Bowl: Why Q3 Is When Peak Season Preparation Really Happens

chargeback prevention in ecommerce

How to Prevent Chargebacks in Ecommerce in 2026

Your data silos are where ecommerce fraud hides

Your Data Silos Are the Real Fraud Engine: Where Ecommerce Fraud Hides

claims fraud in ecommerce

What is claims fraud in ecommerce?

Wyllo guide to friendly fraud vs returns fraud

Friendly Fraud vs Returns Fraud: What’s the Difference?

policy abuse in ecommerce

What is policy abuse in ecommerce?

empty box in returns fraud

How to Prevent Returns Fraud: A Merchant’s Playbook

customer intentionality of customer with multiple bags

What is customer intentionality in ecommerce?

CX team reviewing QBR ROI metrics

The QBR ROI Illusion: How to Stop Wasting Time and Start Proving EBITDA Impact

woman sitting with boxes about to commit post-purchase fraud

What is post-purchase fraud? The Complete Guide

prepaid card fraud in subscription commmerce

Prepaid Card Fraud: The Loophole Draining Subscription First-Order Economics

Coins showing an upward chart trends to illustrate Wyllo CX ROI

Beyond the Bot: The High Stakes Battle for CX ROI

Wyllo + Happy Returns, a UPS Company, Fraud Report cover

Return Fraud Isn’t a Policy Problem Anymore. It’s an Intent Problem.

customer getting falsely declined by ecommerce fraud prevention tools

Why Ecommerce Fraud Tools Create False Positives

CX agent and high return rates in ecommerce

Beyond the Refund: Why Your High Return Rates are Actually a Gold Mine

Policy Abuse Discussion by Team Wyllo

When Customers Start Gamifying Your Policies

A Banner With Wyllo Logo to announce NoFraud rebrands as Wyllo

Why Wyllo

Customer Support Representatives Working in an Office Setting on customer experience fraud prevention trends

7 Customer Experience Trends Shaping Fraud Prevention in 2026

A black bubble mailer in an article about BNPL fraud vs card fraud in ecommerce

BNPL Fraud vs Card Fraud: Key Differences for Ecommerce Merchants

A Customer Smiling After Completing a Transaction In a Clothing Store

Understanding Customer Intent to Reduce Returns Abuse

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